Privacy Policy

Effective Date: April 1, 2026

This Privacy Policy describes how Bit Control Solutions (OPC) Pvt. Ltd., operating under the trade name Moonlex ("we", "our", or "us"), collects, uses, and protects your information when you visit our website www.moonlex.in.

1. Company Information

Legal Name: Bit Control Solutions (OPC) Pvt. Ltd.

Trade Name: Moonlex

Address: 9/105, Palm Olympia, Sector 16C, Greater Noida West, Near Gaur City, Uttar Pradesh, India – 201306

Email: info@bitcontrolsolutions.com

GSTIN: 09AAJCB7960L1Z0

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details provided by you.
• Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior.
• Usage Data: Pages visited, time spent on pages, and other analytical data.
• Cookies: We use cookies and similar technologies to enhance your experience.

3. How We Use Your Information

Your information may be used to:

• Operate and maintain our website
• Provide our services
• Respond to inquiries and customer support requests
• Improve website functionality and user experience
• Send important updates, marketing, or promotional communications
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

5. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers and partners assisting in business operations
• Legal authorities when required by law
• In case of mergers, acquisitions, or business transfers

6. Cookies Policy

Cookies help us improve your browsing experience. You can control or disable cookies through your browser settings.

7. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

9. Your Rights

You may have the following rights:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to processing

10. Third-Party Services

We may use third-party services such as analytics tools or payment processors that may collect your information under their own privacy policies.

11. Children's Privacy

We do not knowingly collect personal data from children under 13 years of age.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@bitcontrolsolutions.com

Address: 9/105, Palm Olympia, Sector 16C, Greater Noida West, Near Gaur City, Uttar Pradesh, India – 201306